Centre Operational Requirement

Centre must demonstrate that the following requirements are met before full approval and to continue same after approval:

   
1.0 Centres must have clear aims, policies and assessment practices, evidence that responsibilities of personnel are clear and well understood by assessment team  
1.1 Internal verification procedures and activities are clearly documented  
1.2 Communication within the assessment team and with the awarding organisation must be effective and clearly documented  
1.3 Equipment and accommodation must comply with health and safety acts  
1.4 There must be sufficient qualified Assessors across all qualification offered  
1.5 Assessors Internal Quality Assurers must have adequate development plans  
1.6 Candidates must be made aware of their rights and

responsibilities, including appeal procedure and this must be included in their induction and induction pack

 
1.7 There must be evidence of adequate assessment planning with candidates  
1.8 There should be evidence that queries are being resolved or recorded  
1.9 There must be evidence to demonstrate that the range of assessment methods are sufficient to encourage access  
1.10 Awarding organisation must be notified as soon as possible of any

changes to personnel of the assessment and verification team

 
1.11 There must be policy and evidence that Unit certification is made aware and available to candidates  
1.12 There must be a plan and an evidence of adequate monitoring or

review of procedures in the Centre

 

 

   
2.0 There must be an evidence of a plan, strategy to show that Assessors have sufficient time, resources    or authority to perform

their role

 
2.1 There must be evidence that the decisions of unqualified assessors are being counter-signed by qualified assessor  
2.2 There must be evidence that Assessment decisions are consistent  
2.3 There must be sufficient qualified internal quality assurance in line with the qualification on offer and number of assessors involve in assessment  
2.4 The decisions of unqualified internal quality assurer must be

countersigned by qualified internal Quality assurer

 
2.5 There must be sufficient Records to allow audit of assessment  
2.6 Any agreed corrective measures or action point relating to any sanction level, must be implemented  
3 Assessment process must be such that will not disadvantage

candidates

 
3.1 Assessment decisions must not be unfair  
3.2 There must be qualified internal quality assurers  
3.3 Centre must ensure that Assessment meets national standards  
3.4 The centre must provide access to requested records, information, candidates and staff when needed  
3.3 Quality assurers must ensure that assessed evidence is the authentic work of candidates  
3.6 Any Records of assessment must not show serious anomalies  
3.7 Certification claims must not be made before all the requirements of assessment are satisfied  
3.8 Previously agreed corrective measures relating to level 2 non-

compliance must be implemented at the appropriate time

 
4.0 Centre must ensure that no significant faults in the management and quality assurance of the NSQ programme that may result in an on-going failure to meet the core requirements for the conduct of assessment.  
4.1 Previously agreed corrective measures relating to level 3 noncompliance must be implemented at the appropriate time  
5.0 Centre must take every corrective measure to eliminate or minimise significant faults in the management and quality assurance of all NSQ programmes  
5.1 Previously agreed corrective measures relating to level 4 non- compliance must be implemented at the appropriate time  

 

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